This Privacy Policy describes how StudioMatrix, operated by STUDIO MATRIX, handles information in connection with mobile applications, websites, and other digital services published or operated by StudioMatrix.
This Privacy Policy applies to applications and services that are published by StudioMatrix and link to this Privacy Policy, including applications distributed through any platforms.
Different StudioMatrix applications provide different functionality. As a result, the types of information processed may vary depending on the application and the features you use.
1. About StudioMatrix
StudioMatrix is a software development and digital services company based in Nepal.
Developer name: StudioMatrix
Legal entity: STUDIO MATRIX
Website: https://studiomatrix.com.np/
Privacy contact: contact@studiomatrix.com.np
For questions regarding this Privacy Policy or the handling of personal information in a StudioMatrix application, you may contact us using the details above.
2. Information We May Process
The information processed by a StudioMatrix application depends on the purpose and functionality of that application.
Depending on the application you use, information may include:
- Name and contact information
- Email address
- User account information
- Authentication and login information
- Information you enter into forms
- Business or organizational information
- Records, requests, transactions, or submissions created within an application
- Documents, files, images, or attachments voluntarily uploaded by users
- Application preferences and settings
- Device and operating-system information
- Application version and technical diagnostic information
- Error, crash, and performance information
- Notification-related information
- Other information necessary to provide a feature requested by the user
StudioMatrix applications do not necessarily collect all of the information listed above. The information processed depends on the particular application and features being used.
Where required, additional information or disclosures may be presented within an application before particular information or device permissions are accessed.
3. Information You Provide
You may provide information directly to a StudioMatrix application when you perform activities such as:
- Creating or accessing an account
- Signing in
- Completing a form
- Submitting a request
- Uploading a file, image, or document
- Creating or updating a record
- Communicating with other authorized users
- Contacting support
The exact information requested depends on the application.
4. Device Permissions
Some StudioMatrix applications may request device permissions to provide particular functionality.
Depending on the application, these may include permissions necessary to:
- Access the internet
- Send or receive notifications
- Select files or documents
- Capture or select photographs
- Use the camera
- Access other device features required by the application’s functionality
A permission is requested only where it is required by the relevant feature.
Users can review and manage application permissions through their device settings.
5. How We Use Information
Depending on the application, information may be used to:
- Provide application functionality
- Authenticate users
- Maintain user accounts
- Process requests and submissions
- Provide organizational or business workflows
- Store and display user-created information
- Enable communication or notifications
- Maintain security
- Prevent unauthorized use
- Diagnose technical problems
- Monitor application reliability
- Improve application performance
- Provide customer or technical support
- Meet contractual, organizational, or legal requirements
StudioMatrix does not sell personal information collected through its applications.
We do not use information collected through business applications for unrelated behavioral advertising unless this is explicitly disclosed for the applicable application.
6. Information Sharing
Information may be shared only where necessary for the operation of the relevant application or where required by law.
Depending on the application, information may be available to:
- Authorized users of the organization operating or using the application
- Application administrators
- StudioMatrix personnel who require access for technical support
- Infrastructure and hosting providers
- Cloud service providers
- Notification providers
- Authentication providers
- Analytics, monitoring, or error-reporting providers where used
- Government or regulatory authorities where legally required
Third-party providers are given access only where necessary for the services they provide.
StudioMatrix does not sell personal information to third parties.
7. Applications Developed for Clients
Some StudioMatrix applications are developed or operated on behalf of businesses, non-profit organizations, government bodies, or other clients.
In these situations, the client organization may determine:
- What information is collected
- Why the information is collected
- Who may access the information
- How long information is retained
- How users may request access, correction, or deletion
StudioMatrix may act as a technical service provider processing information on behalf of that organization.
Where appropriate, users should also review any privacy information provided by the organization responsible for the service.
8. Third-Party Services
StudioMatrix applications may use third-party services to provide functions such as:
- Hosting
- Authentication
- Cloud storage
- Notifications
- Application monitoring
- Crash reporting
- Analytics
- Security
- Communications
The specific third-party services used may differ between applications.
Where a third-party service processes personal information, its own privacy terms may also apply.
StudioMatrix takes reasonable steps to select service providers suitable for the relevant application’s requirements.
9. Security
StudioMatrix uses reasonable technical and organizational measures to protect information against:
- Unauthorized access
- Unauthorized disclosure
- Loss
- Misuse
- Alteration
- Destruction
Measures may include access controls, authentication, encrypted communications, infrastructure security, and restricted administrative access where appropriate.
No method of electronic transmission or storage can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their account credentials and should not share passwords or authentication information with unauthorized persons.
10. Data Retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was processed.
Retention periods may depend on:
- The particular application
- The type of information
- The requirements of the organization using the application
- Contractual requirements
- Security and audit requirements
- Applicable legal obligations
When information is no longer required, it may be deleted, anonymized, or securely disposed of in accordance with applicable requirements.
11. Data Deletion
Users may contact StudioMatrix regarding requests to access, correct, or delete personal information processed by a StudioMatrix-operated service.
Requests can be sent to:
Where an application is operated on behalf of another organization, StudioMatrix may forward the request to that organization or instruct the user to contact the organization responsible for the information.
Certain information may need to be retained where required for legal, contractual, security, fraud-prevention, audit, or legitimate organizational purposes.
Where a StudioMatrix application allows users to create their own account, account-deletion options will be provided in accordance with applicable platform requirements.
12. Children’s Privacy
StudioMatrix applications are not intended for children unless an individual application’s purpose expressly states otherwise.
StudioMatrix does not knowingly collect personal information from children through applications intended solely for business or organizational use.
If an application is specifically intended for children or families, additional privacy disclosures and protections may apply.
13. International Processing
StudioMatrix and its service providers may process or store information in countries other than the country where the user is located.
Where applicable, reasonable safeguards are used to protect information processed across jurisdictions.
14. Your Rights
Depending on applicable law and the service you use, you may have rights relating to your personal information, including rights to:
- Request access
- Request correction
- Request deletion
- Request information about how your information is used
- Object to or restrict certain processing where applicable
To make a privacy-related request, contact:
If an application is provided for another organization, that organization may be responsible for responding to the request.
15. Changes to This Privacy Policy
StudioMatrix may update this Privacy Policy when necessary to reflect:
- Changes to our applications or services
- Changes to data-handling practices
- Changes to service providers
- Legal or regulatory requirements
- Security or operational changes
When this Privacy Policy is updated, the Last updated date at the top of this page will be changed.
We encourage users to review this page periodically.
16. Contact
For privacy questions, requests, or concerns relating to applications published or operated by StudioMatrix, contact:
STUDIO MATRIX
Developer name: StudioMatrix
Email: contact@studiomatrix.com.np
Website: https://studiomatrix.com.np/
Country: Nepal